Return Policy
CCS will take back any standard stocked item that meets the following return criteria:
- The product is new, unused and in resalable condition.
- It is returned in its original packaging including all materials and packaging it was sent in.
- Product must include the original packing slip that states the reason for return.
- The item(s) must be returned within 30 days of receipt.
- All returns must have a RMA number issued by CCS.
- All returns are subject to a 20% restocking fee. Customer is responsible for return shipping.
- Any items on sale or deemed as specials are non-returnable, non-refundable, and sold as is.
- Due to the nature of custom work, once a proof has been approved all custom work is non-cancellable and non-returnable.
Please contact sales@ccs.inc for an RMA number.